Ibis Mackay | Hotel in Mackay

| 7.8 (1383 Reviews) |  6 Bathrooms  13 Guests
South Mackay Hotel | Ibis Mackay

Hotel in South Mackay, Mackay

Located at Mackay Airport, Ibis Mackay offers comfortable and convenient accommodations, within 10 minutes' drive of Mackay CBD (Central Business District). You will find a 24-hour front desk at the property. The on-site restaurant offers breakfast, lunch and dinner, and the bar is open during the day and evening. All rooms offer plush bedding and pillows, coffee and tea making facilities, a Smart TV, complimentary toiletries and a hairdryer.

Ibis Mackay is located in Mackay.

This 152 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Designated Smoking Area, and several others. This is a 4 star rated property and has over 1383 reviews with the average score of 7.8 . Coming to Mackay and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 152 Bedrooms Hotel if you want to learn more about this place in Mackay. These details are authentic, as they are provided by our partner, booking.com.

This Ibis Mackay in Mackay is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Ibis Mackay”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Fruit
  • Kid-friendly buffet
  • Bar
  • Restaurant
  • Kids' meals
  • Wine/Champagne
  • Snack bar
  • Coffee house on site
  • Special diet meals (on request)
Parking
  • Parking on site
  • Parking
  • Free parking
  • Accessible parking
Accessibility
  • Raised toilet
  • Lowered sink
  • Wheelchair accessible
  • Visual aids (Braille)
  • Toilet with grab rails
Activities
  • Live sports events (broadcast)
  • Pool table
  • Fitness
  • Fitness center
  • Ping-pong
General
  • Designated smoking area
  • Facilities for disabled guests
  • Air conditioning
  • Non-smoking rooms
  • Elevator
  • Smoke-free property
  • Wifi in all areas
  • Soundproof rooms
Guest Services
  • Car rental
  • Fax/Photocopying
  • Meeting/Banquet facilities
  • Packed lunches
  • 24-hour front desk
  • Express check-in/out
  • Ironing service
  • Baggage storage
  • Dry cleaning
  • Shared lounge/TV area
  • Room service
  • Laundry
  • Business center
  • Daily housekeeping
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor furniture
  • Garden
  • Outdoor pool (year-round)
  • Sun deck
  • Outdoor pool
  • Terrace
Security/Safety
  • CCTV in common areas
  • Fire extinguishers
  • Key card access
  • CCTV outside property
  • 24-hour security
  • Key access
  • Smoke alarms
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Breakfast to-go containers
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Access to healthcare professionals
  • Mobile app for room service
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Beach chairs/Loungers
  • Heated pool
  • Swimming pool
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Please note, there is a 1.4% credit card surcharge when using a credit card.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.36
Location:
8.83
Staff:
8.9
Facilities:
8.45
Comfort:
8.72
Cleanliness:
8.75
Christine
Sep 8, 2026 07:00:00 AM
Review Score:   8
New Zealand
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Breakfast available early but not as many choices as in past stays. Very nice barramundi dinner
See All Reviews

Room Arrangement

Room Info Facilities
Standard King Room
Room Type: Double
Room Size: 17 m2
1 King bed(s) Bed
Standard King Room

Food & Drink

Bottle of water, Wine or champagne, Tea/Coffee maker

Bathroom

Shampoo, Toilet paper, Private bathroom, Shower, Toilet, Conditioner, Body soap, Hairdryer, Free toiletries, Towels, Bath or shower

General

Interconnected room(s) available, Iron, Carpeted, Key card access, Soundproofing, Air conditioning, Ironing facilities, Safety deposit box, Laptop safe, Trash cans, Smoke Alarm

Media & Technology

Flat-screen TV, iPod dock, Video, Radio, TV, Telephone, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Seating area

Bedroom

Linens, Wardrobe or closet, Walk-in closet, Alarm clock

View

View, City view, Garden view, Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Adapter, Non-feather pillow

Safety features

Air purifiers
Standard Queen Room
Room Type: Double
Room Size: 17 m2
1 Queen bed(s) Bed
Standard Queen Room

Food & Drink

Bottle of water, Wine or champagne, Tea/Coffee maker

Bathroom

Shampoo, Toilet paper, Private bathroom, Shower, Toilet, Conditioner, Body soap, Hairdryer, Free toiletries, Towels, Bath or shower

General

Interconnected room(s) available, Iron, Carpeted, Key card access, Soundproofing, Air conditioning, Ironing facilities, Safety deposit box, Laptop safe, Trash cans, Smoke Alarm

Media & Technology

Flat-screen TV, iPod dock, Video, Radio, TV, Telephone, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Seating area

Bedroom

Linens, Wardrobe or closet, Walk-in closet, Alarm clock

View

City view, Garden view, Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Adapter, Non-feather pillow

Safety features

Air purifiers
Executive Queen Room High Floor
Room Type: Double
Room Size: 17 m2
1 Queen bed(s) Bed
Executive Queen Room High Floor

Food & Drink

Bottle of water, Wine or champagne, Tea/Coffee maker

Bathroom

Shampoo, Toilet paper, Private bathroom, Shower, Toilet, Conditioner, Body soap, Hairdryer, Free toiletries, Towels, Bath or shower

General

Iron, Carpeted, Key card access, Soundproofing, Air conditioning, Ironing facilities, Safety deposit box, Laptop safe, Trash cans, Smoke Alarm

Media & Technology

Flat-screen TV, iPod dock, Video, Radio, TV, Telephone, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Seating area

Bedroom

Linens, Wardrobe or closet, Walk-in closet, Alarm clock

View

View, City view, Garden view, Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Adapter, Non-feather pillow

Safety features

Air purifiers
Superior Twin Room
Room Type: Double
Room Size: 17 m2
2 Twin bed(s) Bed
Superior Twin Room

Food & Drink

Bottle of water, Wine or champagne, Tea/Coffee maker

Bathroom

Shampoo, Toilet paper, Private bathroom, Shower, Toilet, Conditioner, Body soap, Hairdryer, Free toiletries, Towels, Bath or shower

General

Interconnected room(s) available, Iron, Carpeted, Key card access, Soundproofing, Air conditioning, Ironing facilities, Safety deposit box, Laptop safe, Trash cans, Smoke Alarm

Media & Technology

Flat-screen TV, iPod dock, Video, Radio, TV, Telephone, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Seating area

Bedroom

Linens, Wardrobe or closet, Walk-in closet, Alarm clock

View

Garden view, Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Adapter, Non-feather pillow

Safety features

Air purifiers
Disability Accessible Room
Room Type: Triple
Room Size: 24 m2
1 Queen bed(s) Bed
Disability Accessible Room

Food & Drink

Bottle of water, Wine or champagne, Tea/Coffee maker

Bathroom

Shampoo, Walk-in shower, Toilet paper, Private bathroom, Shower, Toilet, Conditioner, Body soap, Hairdryer, Free toiletries, Towels, Bath or shower

General

Iron, Carpeted, Key card access, Soundproofing, Air conditioning, Ironing facilities, Safety deposit box, Laptop safe, Trash cans, Smoke Alarm

Media & Technology

Flat-screen TV, iPod dock, Video, Radio, TV, Telephone, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Seating area

Bedroom

Linens, Wardrobe or closet, Walk-in closet, Alarm clock

Accessibility

Raised toilet, Lower sink, Roll-in shower, Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator, Shower chair, Toilet with grab rails, Adapted bath

Room amenities

Socket near the bed, Clothes rack, Adapter, Non-feather pillow

Safety features

Air purifiers
Superior King Room - High Floor
Room Type: Double
Room Size: 17 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Wine or champagne, Tea/Coffee maker

Bathroom

Shampoo, Toilet paper, Private bathroom, Shower, Toilet, Conditioner, Body soap, Hairdryer, Free toiletries, Towels, Bath or shower

General

Iron, Carpeted, Key card access, Soundproofing, Air conditioning, Ironing facilities, Safety deposit box, Laptop safe, Trash cans, Smoke Alarm

Media & Technology

Flat-screen TV, iPod dock, Video, Radio, TV, Telephone, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Seating area

Bedroom

Linens, Wardrobe or closet, Walk-in closet, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Adapter, Non-feather pillow

Safety features

Air purifiers

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Ibis Mackay starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Ibis Mackay has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Ibis Mackay starts from $101 per night with includes Pool, View, Accessibility, Business Services, Wellness Facilities, Internet, Kitchen, Laundry, Balcony/Terrace, Oceanfront, Transportation/Shuttle, Security/Safety, Restaurant, Breakfast, TV, Ocean View, Sports/Activities, Bar, Entertainment, Child Friendly, Air Conditioner, Parking, Designated Smoking Area, Wheelchair Accessible, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ibis Mackay is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Ibis Mackay indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.